Disruptive Leaders On-Demand Programme

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Series 5: Managing Change

Episode 1: Helping your team to change

By acknowledging the normalcy of change, you can better prepare your team to embrace new challenges, learn from new experiences, and thrive in an ever-changing world.

We look at how you can make it easier for your team to embrace change rather than resist it.

What we’ll cover:

  • Why do people find it hard to change
  • Why would they want to change?
  • Making it easier for them to change

Download the slides from this Episode.


  • Be clear on why our people would want to change. Use persona to help you understand what makes them tick
  • When communicating change always be honest and find different ways to involve your team in the changes 
  • Shrink the change to make it less threatening 
  • Make it psychologically safe for them to try new things
  • Help them learn from each other


The SCARF Model

The SCARF model is a framework that explains the social needs and motivations of individuals in social interactions. It focuses on five key domains: Status, Certainty, Autonomy, Relatedness, and Fairness.

Encourage your team to complete the SCARF Assessment and share their results with you. Based on these results, apply them in situations where you are introducing change so as to prevent the triggers for threats and increase the opportunities for rewards based on what is important to the team/individual.

Capture your learnings in your Programme workbook.

Looking for some ideas to encourage psychological safety within your team? Flip the card to see some suggestions.

1. Lead by example – share your own challenges, failures, and lessons learned

2. Introduce ‘Failure Awards’ – a fun and light-hearted way to celebrate and learn from failures

3. Dedicate a portion of work time for your team members to explore new ideas, experiment, and pursue passion projects

4. Use one-on-one check-ins with your team to discuss their progress, challenges, and concerns


Building psychological safety

Creating a psychologically safe environment for your teams may be the secret sauce to a successful change programme.

Tackling change fatigue

In this short video we look at what you can do to help relieve your team’s change fatigue.

Don’t waste time on resistors to change

What do you do when you’re trying to introduce changes and some of your team are resistant? This short video suggests some alternative approaches.

Got questions?

Live chat is available at the bottom right of your screen. Feel free to ask any questions. We’re here to help!