Hi Heather
We do some things before they start. We have created a digital file in 3 parts that we send throughout their notice period – #1 introduces them to the team they are in, the office locations, it’s supported by some videos on social media #2 talks about culture at our company, benefits and our values which has a soundtrack to the office (music) #3 lets them know what they can expect on their first day and some tips around dress code etc.
On their first day they get their laptop, charger etc in a branded box with a branded notebook and a normal pen. Neither of these things were expensive as we purchased a solid colour box and had stickers made to brand it.
Then in their first week we send them a welcome gift of brownies or something that they have said they like, as like Siobhan above we have collected information on their preferences.
We get really good feedback about the digital messages in the run up to starting and I think the box arriving and then the treat make them feel like they belong.