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Posted: 28th January 2022
Hi all, we are trying to get our mandatory training compliance levels up and our employee council would like to set the target as 100% completion, which feels a bit unrealistic. Is anyone happy to share what their current completion rates are and what organisation wide target you have set yourselves?
I agree that 100% seems very high and unrealistic. Does this figure take into account mat/pat leave people and long term sick etc? We have 5 compliance training courses which are only mandated to all head office staff (450 people) and all Work Level 3+ globally (roughly around 4000-5000) and our compliance rates for all of these courses sit at 95%+.
The rest of our workforce (around 40,000) are majority front line workers in vans all day, out and about. Having them complete compliance training is difficult when they have additional training to complete for their roles. We did try to mandate out some GDPR data privacy training to all 45,000 colleagues globally (as this is what our DPO team wanted) but it just didn’t work. Some countries were better than others but I think the rate for that was around 50% completion.
Hope that helps? Happy to discuss in more detail.
Just to add that our targets for the compliance for WL3+ are set at 95%.
That’s really useful, thanks very much Alex
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